Website Privacy Policy

Effective Date: 10/01/2025
Last Updated: 01/12/2026

Bateman Physical Therapy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit BatemanPhysicalTherapy.com (the “Site”) or use our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you interact with our Site or contact us, we may collect personal information such as:

Name
Email address
Phone number
Mailing address
Insurance information (if submitted)
Health or medical information you choose to share (for appointment requests or inquiries)

B. Automatically Collected Information

When you visit our Site, we may automatically collect certain data, including:

IP address
Browser type and version
Device type and operating system
Pages visited and time spent on the Site
Referring website

This data helps us improve the functionality and performance of our Site.

2. How We Use Your Information

We use the information we collect to:

Schedule and manage appointments
Respond to inquiries or requests
Provide and improve our physical therapy services
Process billing and insurance claims (if applicable)
Maintain communication regarding treatment or services
Improve our website and user experience
Comply with legal or regulatory obligations

We will not use your personal information for purposes other than those disclosed in this policy without your consent.

3. How We Share Your Information

We may share your information only in the following cases:

With Service Providers: Trusted vendors who assist in website hosting, appointment scheduling, or email communications.
With Healthcare Partners: When necessary for your treatment, billing, or healthcare coordination, in compliance with HIPAA regulations.
For Legal Reasons: When required to comply with applicable laws, court orders, or governmental requests.

We do not sell, rent, or trade your personal information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your information.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:

Accessing or requesting a copy of your data
Requesting corrections or updates
Requesting deletion (as permitted by law)
Withdrawing consent to data processing

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to enhance user experience, analyze website performance, and provide relevant content. You can control or disable cookies through your browser settings.

7. Links to Other Websites

Our Site may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of those third-party sites.

8. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Bateman Physical Therapy
2610 Crow Canyon Road,
Suite 320
San Ramon, CA 94583
Email: Info@batemanphysicaltherapy.com
Phone: 925-596-9830 Fax: 925-215-2290
Website: https://www.BatemanPhysicalTherapy.com